1. Information that we collect. Chilewich collects Information when you provide it to us, such as when you:
a. Seek our permission to become an authorized Chilewich reseller
b. Register an account on the B2B Website
c. Place an order
d. Join a mailing list
e. Contact us.
Becoming an authorized Chilewich reseller. In order to become an authorized Chilewich reseller, we require that you complete an online application form that is posted on the B2B Website. As part of such application form, you will be required to provide Information about your business, including contact information, information about the size and nature of your business, order and shipping information, information sufficient to allow Chilewich to perform a credit inquiry, if necessary, and other information.
Registration information. Registration helps us to build and maintain our relationships with our authorized Chilewich resellers, to keep track of their orders and to otherwise ensure that their experience on the B2B Website is the best that it can be. When registering on the B2B Website as an authorized Chilewich reseller, you will need to create a user name and password. We may also require additional Information so that we can better manage our business relationship with you.
Placing an order. When placing an order, we will also require Information such as payment and shipping information, in accordance with Chilewich’s B2B Terms of Sale. www.chilewich.com/wholesale/terms_sale Chilewich uses a third party to process credit card transactions. No credit card information is stored on our B2B Website.
Joining a mailing list. If you request to join our mailing list, we will take your business’ name, email address and business mailing address, and a contact name, if required. Once we have collected this information, you will receive our email alerts, informing you of news and special offers. You can remove yourself from the email list at any point by emailing firstname.lastname@example.org or clicking “unsubscribe” from the emails sent to you.
Contacting us. If you contact us with a question or comment about our products or the B2B Website, we may require certain Information so that we can help you, such as your name and the name of your business, your email address or phone number.
Embedded pixels. Chilewich may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to the Website, as opposed to aggregate hits, and to identify the pages viewed.
2. How we use your information. We use the Information we collect from you for the following purposes:
a. To grant you status as an authorized Chilewich reseller;
b. To help you set up a registration account;
c. To process your orders or to contact you concerning the status of an order;
d. To respond to questions you may have regarding your order, the products or the B2B Website;
e. To contact you via our email alerts with news and promotions; and
f. To help create and personalize B2B Website content, facilitate your use of the B2B Website (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of orders and preserve order information between sessions), improve B2B Website quality, track marketing campaign responsiveness and evaluate page response rates.
3. Our disclosure of your Information. We employ other companies to perform functions on our company’s behalf. Examples of this include processing credit card payments, delivering packages and sending emails. These outside companies only have access to Information needed to perform their functions, but may not use it for other purposes.
We will not sell or give away your Information to any other third party without your consent. Note that Chilewich may share your Information with an affiliated entity such as a licensee, and it may transfer your Information to a successor entity as part of a restructuring, merger or sale of its business.
The security of your Information is very important to Chilewich. We have in place physical, administrative and technical safeguards designed to protect your Information from unauthorized access. In addition, Chilewich uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details.
In the event that your Information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, Chilewich will notify you of the breach by email, fax or U.S. mail. Chilewich will give you notice promptly, consistent with the reasonable needs of law enforcement or Chilewich to determine the scope of the breach and to investigate and restore the integrity of the data system.
We do not sell products for purchase by children via the B2B Website.
7. Subscription Policy
If you would prefer to no longer receive our emails, or if you are receiving more than one copy, you can unsubscribe to the emails by clicking on the link on the email sent to you. You can also email email@example.com or call 888.851.7130 between the hours of 9am and 5:30pm EST Monday-Friday.
Note that some non-marketing communications are not subject to general opt-out, such as communications related to your user account for this B2B Website, transactions with Chilewich and product and service updates.
8. Contact Us
If you have any questions, comments or concerns about our Policy or any other part of our B2B Website, please email firstname.lastname@example.org or call 888.851.7130 between the hours of 9am and 5:30pm EST Monday-Friday.