What are Chilewich products made from?
The majority of the Chilewich collection is made from woven extruded vinyl yarns in the USA. Some of our designs are made by using a molding technique with vinyl, such as Dahlia. Spun is made when liquid material is poured through tiny holes onto a moving melt and heat set. Our napkin rings are made from stainless steel and our napkin collection is made from 100% linen. Manhattan Trays are made of powder-coated metal.
Our woven floormats are made from our durable signature woven vinyl textiles bonded with a flexible commercial-grade backing. Our Indoor/Outdoor Shag Mats are tufted and made from durable extruded vinyl yarns that are bonded to a vinyl backing.
What are the benefits of choosing Chilewich products?
"Chilewich designs are durable and easy to clean. Tabletop products can be wiped clean with soap and water reducing energy and laundry costs. Flooring products can be vacuumed and mopped clean. Chilewich designs are also long-lasting.
Chilewich woven vinyl products contain Microban®, antimicrobial protection. Microban® works continuously for the lifetime of the product to inhibit the growth of stain- and odor-causing bacteria, mold and mildew.
Chilewich fabrics are covered by the GreenGuard® program certified by the GREENGUARD Environmental Institute, which protects human health and quality of life through the reduction of chemical exposure and improved indoor air quality.
Chilewich original designs are available in a wide array of colors, styles and sizes, with suitable gift boxes, as well as custom sizes for woven floormats."
Is Microban® antimicrobial protection safe?
Microban® extends the life of our products and makes them easier to care for. It is approved by the Environmental Protection Agency (EPA) for use in yarn/textiles, and has a history of safe use in consumer, industrial, and medical products applications around the world. Risk assessments by scientific bodies and governmental agencies (including the EPA, FDA, and regulatory authorities in Europe and Canada) have consistently reconfirmed the safety of Microban® at the levels approved for use in consumer, industrial, and medical products. Additionally, because antimicrobial protection is built into our custom-designed yarns, using Chilewich products protected with Microban® does not result in consumer exposures or transmission directly into the environment in the way that products such as disinfectants or liquid antibacterial soaps do during use.
Are Chilewich designs legally protected by copyright?
Yes, all Chilewich designs are protected by copyright. We vigorously pursue infringers.
How do I trim / cut Chilewich products at home?
We do not recommend cutting or trimming any of our products. The edges of our products are specially sealed to ensure longevity and cutting the product will compromise this important attribute. For more information about our care instructions, please click here.
How do I get rid of the "fuzz" on the edge of my woven floormat?
Over time, you may notice some white threads appearing on the side of your floormat. This is a normal occurrence, inherent to the nature of woven vinyl. Simply trim these loose threads with a scissor. Trimming them will not damage the carpet or cause it to unravel. For a detailed explanation of our care instructions, please click here.
How should I clean Chilewich products?
Unlike many other tabletop and flooring products, Chilewich textiles are easy to clean with just water, soap or a standard antibacterial cleanser. For a detailed explanation of our care instructions, please click here.
Can I wash the placemats in the dishwasher?
No. This is not recommended. For a detailed explanation of our care instructions, please click here.
Does the color fade over time?
All products fade in direct sunlight. However, our products are fade resistant and will provide years of use before fading.
Do your placemats shrink?
Can Chilewich products be used outside?
Chilewich placemats are suitable for outdoor use. Our Shag Indoor/Outdoor Mats and Woven Floormats are also suitable for outdoor use. For a detailed explanation of our care instructions, please click here.
Can I use woven floormats in a bathroom or kitchen?
Woven floormats can be used in a bathroom or kitchen, but they are best suited to dry surfaces and should be air-dried if the backing gets wet. Do not leave on a moist surface for an extended period of time without air-drying. For a detailed explanation of our care instructions, please click here.
Can I use woven floormats on floors with radiant heating systems?
Yes. Chilewich woven floormats can withstand 85°F/30°C from radiant heating systems.
Will woven floormats react with wood flooring?
The backing in your woven floor mat may react with the polyurethane in your floor coating if left unmoved for prolonged periods of time. In order to prevent such reaction, please occasionally lift, move or shake out your woven floormat.
Are shag indoor/outdoor floormats resistant to mold and mildew?
Yes. Chilewich shag indoor/outdoor floormats are mold, mildew and chlorine resistant, making them ideal for bathrooms, outdoor terraces, pool areas and entryways. They are also good in all weather and quick to dry. For a detailed explanation of our care instructions, please click here.
Will Chilewich placemats protect my table from stains?
No. The majority of our placemats are made from woven textiles and thus water and other liquids can seep through them. It is always a good idea to clean up a spill quickly to avoid damage to the surface below your placemat.
Can I place hot objects on my placemat/runner?
Hot objects may damage your placemat/runner. Please exercise caution and use a trivet to protect your placemat/runner from excessive heat.
My placemat looks slightly crooked. Is it faulty or irregular?
Due to the natural bow and skew consistent with woven products, Chilewich designs may have a slightly crooked appearance on occasion. There is a 3/8” (1cm) +/- size tolerance allowed in either direction from the size as listed on the website.
Why are Chilewich products more expensive than similar products on the market?
"Chilewich prides itself on cutting-edge design. We specialize in the manufacture of woven textile products for both residential and commercial use. Unlike many other woven tabletop and flooring products, Chilewich textiles are extremely durable, easy to maintain and can be washed with just water and bio-degradable detergents, helping to reduce energy and laundering costs while maintaining an original and sophisticated aesthetic.
All Chilewich woven vinyl products also contain Microban® antimicrobial protection, which works continuously for the lifetime of the product to inhibit the growth of stain- and odor-causing bacteria, mold and mildew. Chilewich fabrics are also covered by the GreenGuard® program certified by the GREENGUARD Environmental Institute, which protects human health and quality of life through the reduction of chemical exposure and improved indoor air quality.
All our products are designed from our design studio in New York City and the majority of our products are finished at our facility in Georgia. Our state-of-the-art equipment ensures that all our edges are properly sealed to avoid fraying and we also have the ability to create custom sizes and shapes.
For a full overview of Chilewich Green Information, please click here."
What types of labels are used on Chilewich tabletop designs?
Beginning Fall 2014 discreet, elegant labels are being attached more permanently to most Chilewich tabletop weaves. The label appears on one side only so you can set the table with the label face up or down. These new labels are applied with ultrasonic welding and are intended to be permanent. Please note, not all weaves will have permanent labelling. For more information you can also contact customer service at 888-851-7130 between 8:30am – 5:00pm EST Monday – Friday, or email email@example.com.