Careers

JOIN THE CHILEWICH TEAM!

At Chilewich, we work with smart, fun, creative people who love what they do and don’t take themselves too seriously. We offer a competitive salary, medical, and dental insurance, a matching 401K program, generous vacation benefits, amazing employee discounts on our products and a great work-life balance.


Sales Operations Analyst, Contract Division


Company Overview
Chilewich designs, manufactures, and markets a growing collection of original, award-winning textiles for table, floor, wall, window, and upholstery applications. Through our Wholesale and Hospitality divisions, we sell to the finest stores and restaurants around the world. Our Contract division provides the global A+D community with innovative materials for residential, corporate, healthcare, fitness, and hospitality projects. Headquartered in a beautiful space in New York’s Flatiron District, we operate our own factory in Chatsworth, Georgia, and 95% of our products are made in the United States.

Job Opportunity
Sales Operations Analyst, Contract Division
In this role, you’ll be at the hub of all Contract sales for our design-driven company, supporting the initiatives of the Vice President of Contract while regularly communicating with our sales force. By identifying and providing them with required information, you’ll make it possible to clear hurdles (e.g., exceptional pricing situations, inventory/delivery challenges, unique sampling requirements), expedite orders, and delight customers.

You’ll also seek out and research new customers by keeping abreast of the latest developments in the design community, uncovering opportunities to share with our sales force and in some instances to take on yourself. To thrive in this position, you’ll enjoy creating and studying reports, leveraging data to inform decisions and prioritize actions. It is vital that you be inspired by good design and take pride in representing our unique products.

This full-time role is based out of our New York City headquarters.

Key Responsibilities
• Facilitate the sales forecasting process and analyze performance relative to forecast using established and future key performance metrics
• Support all CRM functions and project pipeline management
• Track sales by territory, specifier, key customer, and dealer
• Support product launches, including updating price lists and developing product collateral
• Prepare timely month-end, quarter-end, and year-end reporting
• Build top-down and bottom-up forecasts
• Implement new reporting metrics
• Engage and educate management about sales results and trends
• Support the annual planning/forecasting process
• Facilitate ad-hoc analysis as requested by the business and sales organization, including pricing/margin analysis
• Perform basic accounting tasks, specifically cost accounting and product pricing/margin analysis

Skills & Qualifications
• Highly organized and self-motivated, with ability to prioritize and manage project-based work
• Well-developed decision-making skills
• High degree of professional judgment; ability to generate trust and maintain confidentiality
• Excellent communication skills, both oral and written, with ability to present to various levels within the organization and to engage customers
• Ability to work effectively in a team environment and fully integrate into a distributed sales team
• Ability to manage multiple tasks, adapt to changing priorities, respond with urgency to requests and remain focused on strategic imperatives
• Excellent customer service skills
• Be fun to work with and have a sense of humor
• BS/BA in related field required
• Experience in some aspect within the A&D community
• Minimum of 5 years of experience in sales and/or a relevant analytical role, with demonstrated ability to excel in required tasks
• Demonstrated high proficiency in Excel and other Microsoft Office applications, with strong knowledge of and demonstrated relevant experience with CRM programs and ERP platforms

Please submit your resume and cover letter to careers@chilewich.com.


Company Overview

Founded in 2000, Chilewich designs, manufactures, and markets a growing collection of original, award-winning textiles for tables, floors, walls, windows, and upholstery. Through our Wholesale and Hospitality divisions, we sell to the finest stores and restaurants around the world.
Our Contract division provides the global A+D community with innovative materials for residential, corporate, healthcare, fitness, and hospitality projects. Headquartered in a beautiful space in New York’s Flatiron District, we operate our own factory in Chatsworth, Georgia, and 95% of our products are made in the United States. To learn more, visit www.chilewich.com

Job Opportunity
Brand Director, Hospitality Division

Our woven placemats, runners, tray liners, and custom table coverings replaced the traditional generic tablecloth that once defined fine dining, and we continue to transform how restaurants and hotels around the world set their tables. Chilewich textiles not only enhance a dining experience but are also extraordinarily durable, long-lasting, and easy to clean.

Our network of agents, distributors, and dealers spans the globe, from North America and Europe to the Middle East and Asia, and beyond. These Chilewich representatives call on restaurants, hospitality groups, hotel groups, cruise lines, and other food service enterprises. Our internationally distributed sales force and their clients are supported by our experienced customer service team.

We are seeking an individual to direct, inspire, collaborate with, and support both the sales and customer service teams as Brand Director of our Hospitality Division. A lover of good design who is passionate about all elements of hospitality (restaurants, hotels, resorts, food, travel), this individual will imagine, develop, and implement innovative ways to introduce and augment our “best-in-class” status on a global scale.

Key Responsibilities
· Be a charismatic representative of the Chilewich brand and Chilewich products as a spokesperson in the hospitality marketplace, including at trade shows and industry events
· Ensure that both our sales force and customer service team are effectively, authentically, and consistently communicating our brand message
· Travel to/call upon established and prospective customers, independently and with the sales team
· Identify and assess new opportunities, build brand value, and make connections with key decision-makers in hospitality organizations worldwide

This full-time role is based out of our New York City headquarters.

Required Skills and Qualifications
· Strategic thinker with proven record of driving brand awareness, educating target customers, and increasing desire in the marketplace to drive acquisition and retention
· Experience in the high-end hospitality sector, with a clear understanding of the distribution landscape and key players
· Management skills and experience, with tangible examples of success
· Personal passion for good design and all elements of hospitality, including restaurants, hotels, resorts, food, and travel
· Confident, poised, engaged, and engaging
· Eloquent speaker and writer
· Creative strategist with the focus and flexibility necessary to reach both short- and long-term goals.
· Understands the benefit of data to inform and to identify opportunities
· Holds bachelor’s degree from an accredited four-year college
· 5+ years professional experience
· Must enjoy and have the flexibility to travel


To apply, please send cover letter and resume to Careers@chilewich.com