Product Maintenance

Care Instructions

Please follow the care instructions below to correctly maintain your Chilewich products.

Rectangle Placemats in White Silver Basketweave Product Maintenance

PLACE =MATS AND RUNNERS
(download Placemats and Runners maintenance sheet PDF)

Because Chilewich placemats and runners are created using a variety of techniques, finishes and enhancing details, different styles require different types of care. Please follow these guidelines to keep your Chilewich placemats/runners clean and maintain their original appearance.

All Chilewich placemats should be stored flat. Do not fold placemats or allow them to crease.
Hot objects may damage your placemat/runner. Please exercise caution and use a trivet to protect your placemat/runner from excessive heat.

Woven styles – Bamboo, Basketweave, Mini Basketweave, Current, Dash, Ombré, Jewel, Engineered Squares, Bouclé, Rib Weave, Lounge, Multi Stripe, Grid, Lattice, Glassweave, Micro, Leaves, Color Tempo, Spun, Mixed Weave, Wicker, Plaid, Dahlia (Black, Orange, Lime), Pebble (Black), Scribble (Black) and Drift (Black):
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleanser can also be used. Rinse with clean water and air dry.
- Scrub stubborn stains with a soft bristle-brush and a bleach-based cleanser. This will remove the stain without altering the fabric. Rinse with clean water and air dry.
- Machine washing or dishwasher use is not recommended.
- More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper sauce, turmeric) are left on the placemat or runner for long periods before cleaning. This is more likely to occur with lighter-color textiles. Make sure to remove such spills quickly.

Tuxedo Stripe, Tulle Tech, Ribbon, Stitch and Satin:
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleanser can also be used. Rinse with clean water and air dry.
- Remove stubborn stains with a soft sponge and a bleach-based cleanser. Rinse with clean water and air dry. This will remove the stain without altering the fabric. Do not aggressively scrub.
- Machine washing or dishwasher use is not recommended.
- More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper sauce, turmeric) are left on the placemat or runner for long periods before cleaning. This is more likely to occur with lighter-color textiles. Make sure to remove such spills mats quickly.

Molded styles (metallic colors) – Dahlia, The Modern, Pebble, Scribble, Petal and Drift in colors Brass, Gold, Gunmetal, Silver and Rose Gold:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water, mild soap and a clean soft sponge. Rinse well and air dry.
- Avoid cleaning agents that contain bleach, ammonia, household alcohol or other harsh ingredients.
- To sanitize, wipe with white vinegar and a clean non-abrasive sponge or lint-free cloth. Rinse well and air dry.
- Machine washing or dishwasher use is not recommended.

Metallic Lace:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water and a clean soft sponge. Air dry.
- Avoid cleaning agents that contain ammonia, household alcohol or other harsh ingredients.
- Machine washing or dishwasher use is not recommended.
- If you are using Metallic Lace as part of permanent table décor, make sure to lift and move it occasionally and wipe clean the surface underneath.

Metallic Fringe:
- To clean, simply wipe with soap, water and a soft sponge/cloth. Standard antibacterial cleanser can also be used. Rinse well and air dry.
- Do not aggressively scrub.
- Machine washing or dishwasher use is not recommended.
- If improperly stored, creases may appear. To straighten the creases, place a damp cotton or linen cloth over the mat (make sure that the cloth covers the mat entirely) and iron straight with a hot iron. This will not damage the fabric of the mat.

Imprint, Faded Floral and Blocks:
- To clean, simply wipe with soap, water and a soft sponge/cloth. Rinse well and air dry.
- Do not aggressively scrub.
- Use of bleach and ammonia-based cleaning agents is not recommended.
- Machine washing or dishwasher use is not recommended.
- More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper, turmeric) are left on the placemat for a longer period before cleaning. Make sure to remove such stains immediately.
- If improperly stored, creases may appear. To straighten the creases, place a damp cotton or linen cloth over the mat (make sure that the cloth covers the mat entirely) and iron straight with a hot iron. This will not damage the fabric of the mat.

TABLETOP ACCESSORIES
(download Tabletop Accessories maintenance sheet PDF)

COASTERS
Dahlia Coasters in color Black:
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleaner can also be used. Rinse with clean water and air dry.
- Scrub stubborn stains with a soft bristle-brush and a bleach-based cleanser. This will remove the stain without altering the fabric. Rinse with clean water and air dry.
- Machine washing or dishwasher use is not recommended.

Petal Coasters and Dahlia Coasters in color Brass, Gold, Gunmetal, Silver:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water, mild soap and a clean soft sponge. Rinse well and air dry.
- Avoid cleaning agents that contain bleach, ammonia, household alcohol or other harsh ingredients.
- To sanitize, wipe with white vinegar and a clean non-abrasive sponge or lint-free cloth. Rinse well and air dry.
- Machine washing or dishwasher use is not recommended.

NAPKINS
- Machine wash warm (40°C or 100°F). Non-chlorine bleach only.
- Dry flat. Do not tumble dry.
- Warm iron (110°C or 230°F). For best results, ironing should be done on slightly damp napkins.

NAPKIN RINGS
- To clean, simply wipe with soap, water and a soft sponge/cloth. Standard antibacterial cleanser can also be used. Wipe stainless steel with dry cloth and allow textile insert to air dry.
- Machine washing or dishwasher use is not recommended.
- Permanent stains may result when certain food or liquids are left on the textile of stainless steel napkin rings for long periods before cleaning. This is more likely to occur with lighter-color textiles.

MANHATTAN TRAY
- Wipe clean with a damp cloth.
- Avoid abrasive cleaning products and prolonged exposure to water.

Woven Floor Mats in White Gold and Silver Ikat

WOVEN FLOOR MATS
(download Woven Floor Mats maintenance sheet PDF)

- Vacuum to remove loose dirt.
- If necessary, clean with a residential carpet cleaner or wet mop the surface. Lift the mat off the floor and allow face and backing to air dry completely before placing the mat on the floor again.
- Blot spills quickly with a lint-free cloth. Should a stain occur, scrub with a soft bristle brush and a bleach-based cleanser; this will remove the stain without altering the fabric.
- Do not iron. Do not machine wash.
- Avoid use of rubber castors or placing objects made of rubber on the woven floor mat, discoloration will occur.
- May be used on radiant heated floors provided the temperature does not exceed 85F/30°C
- When moving or storing, roll up your mat with weave facing outward

We recommend that you occasionally lift and air out your woven floor mat. In sustained damp conditions, where moisture may be trapped under the mat for prolonged periods, this practice will keep the backing from clinging to the floor. If mat is left unmoved for prolonged periods of time, some flooring surfaces may interact with mat backing. This occurrence is easily avoided by simply lifting or moving your mat occasionally.

Special instructions for outdoor use:
- Chilewich woven mats can be used outdoors and will perform well with proper maintenance.
- Best suited on dry surfaces.
- If the mat gets wet, it will absorb water, but will also allow the water to evaporate without harming the mat.
- As with indoor use, make sure to air out the mat occasionally by turning it over.
- All Chilewich mats are made with the latest color technology to prevent fading.
- But, like all textiles, the mats may fade when placed in full sun for protracted periods.

SHAG INDOOR/OUTDOOR MATS + PET MATS
(download the Indoor/Outdoor Mats maintenance sheet PDF)

- Vacuum, shake out or hose off with water to clean. Hang to dry.
- Good in all weather. Quick to dry.
- Mold, mildew and chlorine resistant.
- Do not lay on top of rubber floor or place objects made of rubber on top of the mat. Discoloration of the mat or floor may occur.

We recommend that you occasionally lift, move and air out your shag mat. Although our shag mats are mold-resistant, the flooring underneath them may not be.

CHILEWICH BAGS
(download the Chilewich Bags maintenance sheet PDF)

- Do not iron. Do not machine wash.
- Blot spills quickly with a lint-free cloth.
- Shake out to remove dust and rinse with water to clean. Hang to air dry.
- For stubborn stains, clean the fabric with a medium-bristle brush and a bleach-based cleanser. Rinse fabric with clean water and hang to air dry.

CHILEWICH CUBES
(download the Cubes maintenance sheet PDF)
-Blot spills quickly with a lint-free cloth.
-Vacuum to remove dust.
-For stubborn stains, clean the fabric with a medium-bristle brush and a bleach-based cleanser.
-Rinse fabric with clean water and air-dry.
-To clean the foam, remove the fabric, blot the spill with clean cloth or paper towel.
-Use water to clean residual stain. Dab the stain and allow to air dry fully before replacing the fabric covering.
-Intended for indoor use.


BIOFELT® FLOOR TILES
- Vacuum or mop face of mat to clean.
- Stains and ground-in dirt can be removed by scrubbing with any household non-citrus based cleanser.
- Chilewich flooring can also be cleaned with diluted bleach solution.


Please contact our customer service department by email/phone for additional information.


MAINTENANCE SHEETS (.pdf)
- Placemats and Runners Product Maintenance Sheet (download .pdf)
- Tabletop Accessories Product Maintenance Sheet (download .pdf)
- Woven Floor Mats Product Maintenance Sheet (download .pdf)
- Shag Indoor/Outdoor Mats Product Maintenance Sheet (download .pdf)
- Bags Product Maintenance Sheet (download .pdf)
- Cubes Product Maintenance Sheet (download.pdf)