Frequently Asked Questions
How do I redeem my points on www.chilewich.com?
To redeem your points for Chilewich products, go to Checkout. In the Order Summary section on the right of your screen, you'll see a summary of your current points. Click the dropdown labeled "Choose Reward" to select your discount then click "Apply." You will only be able to select the amount of points applicable to your account.
Is there a limit to the number of points I can earn?
There's no limit to the number of points you can earn, and there's no limit to the number of friends you can refer!
How can I view my Chilewich points balance?
You can view your points balance when logged in to your account on the Chilewich Rewards page.
What is the maximum amount of points I can apply to my order?
The maximum amount of points that you can apply to your orders is 500 points equivalent to a $25 discount.
Can I redeem my points and also use a discount code in the same order?
No, you are permitted to use one discount method per order whether it's a discount code or rewards points.
Can I collect points for purchases made in the NYC stores or through orders placed by a customer service team member?
No, points can be collected through online purchases only.