Product Maintenance

During this time of heightened health and safety precautions, we're receiving a high volume of inquiries about optimal cleaning methods.⁣⁣⁠ Chilewich products have always been distinguished by their easy maintenance, but did you know they're also bleach-cleanable and antimicrobial? Here are key questions and answers:

Can I sanitize/disinfect my Chilewich products?⁣⁣⁠
Yes. For all woven products (except printed designs) and all tufted (Shag) mats: A 50:1 water/bleach solution left on the surface for at least one minute will thoroughly clean and disinfect the material. A stronger solution can be used if desired. ⁣For all printed, metallic, and pressed table mats (including Glow, Lace, and John Derian + Chilewich): Use hydrogen peroxide. ⁣⁣⁠
⁣⁣⁠
Is there a bleach-free way to sanitize/disinfect my Chilewich woven or tufted (Shag) products?⁣⁣⁠
Yes. Hydrogen peroxide may be used in place of bleach.⁣⁣⁠

Are Chilewich products antimicrobial?⁣⁣⁠
Yes. Antimicrobial protection (Microban) is built into all of our yarns at the polymer level. ⁣⁣⁠Microban technology gives Chilewich products an added level of protection against stain- and odor-causing bacteria, mold and mildew. Antimicrobial protection not only reduces the risk of premature product degradation but also makes our products easier to clean and keeps them cleaner and fresher between cleanings.

I have had my Chilewich product for 10+ years. Is it still antimicrobial?⁣⁣⁠
Yes. Because it is integrated into the yarns and not applied as a surface finish, the antimicrobial protection works continuously for the lifetime of the product.⁣⁣⁠
⁣⁣⁠
If you have other questions or concerns about our products, please don't hesitate to get in touch with our customer service team at customerservice@chilewich.com.

MAINTENANCE SHEETS
- Placemats and Runners Product Maintenance Sheet View PDF
- Tabletop Accessories Product Maintenance Sheet View PDF
- Woven Floor Mats Product Maintenance Sheet View PDF
- Shag Indoor/Outdoor Mats Product Maintenance Sheet View PDF
- Bags Product Maintenance Sheet View PDF
- Tech Sleeves Product Maintenance Sheet View PDF
- Cubes Product Maintenance Sheet View PDF

View Placemats and Runners maintenance sheet PDF in a new tab


Because Chilewich placemats and runners are created using a variety of techniques, finishes and enhancing details, different styles require different types of care. Please follow these guidelines to keep your Chilewich placemats/runners clean and maintain their original appearance.

All Chilewich placemats should be stored flat. Do not fold placemats or allow them to crease.
Hot objects may damage your placemat/runner. Please exercise caution and use a trivet to protect your placemat/runner from excessive heat.

Woven styles – Bamboo, Basketweave, Beam, Bouclé, Chroma, Color Tempo, Fade, Grid, Heddle, Honeycomb, Engineered Squares, Glassweave, Lattice, Mixed Weave, Mosaic, Ombré, Origami Pickstitch, Pixel, Plaid, Pop, Prism, Multi Stripe, Mini Basketweave, Quill, Rib Weave, Strike, Wabi Sabi, Wave, Wicker, Dahlia (Black, ) and The Modern
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleanser can also be used. Rinse with clean water and air dry.
- Scrub stubborn stains with a soft bristle-brush and a bleach-based cleanser. This will remove the stain without altering the fabric. Rinse with clean water and air dry.
- Machine washing or dishwasher use is not recommended.
- More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper sauce, turmeric) are left on the placemat or runner for long periods before cleaning. This is more likely to occur with lighter-color textiles. Make sure to remove such spills quickly.

Tuxedo Stripe, Whistle, Current, Dash, Float, Interlace, Jewel, Selvedge, Stitch, Trellis and Satin:
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleanser can also be used. Rinse with clean water and air dry.
- Remove stubborn stains with a soft sponge and a bleach-based cleanser. Rinse with clean water and air dry. This will remove the stain without altering the fabric. Do not aggressively scrub.
- Machine washing or dishwasher use is not recommended.
- More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper sauce, turmeric) are left on the placemat or runner for long periods before cleaning. This is more likely to occur with lighter-color textiles. Make sure to remove such spills mats quickly.

Non-Woven Styles (metallic colors) – Dahlia, Kaleidoscope, Sea Lace, Petal, Pinwheel and The Modern:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water, mild soap and a clean soft sponge. Rinse well and air dry.
- Avoid cleaning agents that contain bleach, ammonia, household alcohol or other harsh ingredients.
- To sanitize, wipe with white vinegar and a clean non-abrasive sponge or lint-free cloth. Rinse well and air dry.
- Machine washing or dishwasher use is not recommended.

Metallic Lace:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water and a clean soft sponge. Air dry.
- Avoid cleaning agents that contain ammonia, household alcohol or other harsh ingredients.
- Machine washing or dishwasher use is not recommended.
- If you are using Metallic Lace as part of permanent table décor, make sure to lift and move it occasionally and wipe clean the surface underneath.


John Derian Collection, Market Fringe, Glow, Imprint, Flora Maptone and Blocks:
- To clean, simply wipe with soap, water and a soft sponge/cloth. Rinse well and air dry.
- Do not aggressively scrub.
- Use of bleach and ammonia-based cleaning agents is not recommended.
- Machine washing or dishwasher use is not recommended.
- More permanent stains may result when certain foods or liquids (e.g. tomato, hot pepper, turmeric) are left on the placemat for a longer period before cleaning. Make sure to remove such stains immediately.
- If improperly stored, creases may appear. To straighten the creases, place a damp cotton or linen cloth over the mat (make sure that the cloth covers the mat entirely) and iron straight with a hot iron. This will not damage the fabric of the mat.

View Tabletop Accessories maintenance sheet PDF in a new tab

COASTERS
Dahlia Coasters in color Black:
- To clean, simply wipe with soap, water and a soft sponge or cloth. Standard antibacterial cleaner can also be used. Rinse with clean water and air dry.
- Scrub stubborn stains with a soft bristle-brush and a bleach-based cleanser. This will remove the stain without altering the fabric. Rinse with clean water and air dry.
- Machine washing or dishwasher use is not recommended.

Petal Coasters and Dahlia Coasters in color Brass, Gold, Gunmetal, Silver:
- Top layer metallic foil may be damaged if treated with rough sponges/brushes, harsh soaps or chemicals. Clean using warm water, mild soap and a clean soft sponge. Rinse well and air dry.
- Avoid cleaning agents that contain bleach, ammonia, household alcohol or other harsh ingredients.
- To sanitize, wipe with white vinegar and a clean non-abrasive sponge or lint-free cloth. Rinse well and air dry.
- Machine washing or dishwasher use is not recommended.

FELT-BACKED COASTERS AND NAPKIN RINGS
To clean, simply wipe with soap, water, and a soft sponge/cloth.
Standard antibacterial cleanser can also be used. Wipe stainless steel with dry cloth and allow textile insert to air dry.
Machine washing or dishwasher use is not recommended.
Permanent stains may result when certain food or liquids are left on the textile of stainless steel napkin rings for long periods before cleaning. This is more likely to occur with lighter-colored textiles.
DO NOT SOAK FOR PROLONGED PERIODS IN HOT WATER (not more than 160°F/70°C) OR USE HARSH CHEMICALS.
DO NOT RUN THROUGH THE DISHWASHER.

NAPKINS
- Machine wash warm (40°C or 100°F). Non-chlorine bleach only.
- Dry flat. Do not tumble dry.
- Warm iron (110°C or 230°F). For best results, ironing should be done on slightly damp napkins.

 

WOVEN FLOOR MATS
View Woven Floor Mats maintenance sheet PDF in a new tab
View HEDDLE Floor Mat maintenance sheet PDF in a new tab


- Vacuum to remove loose dirt.
- If necessary, clean with a residential carpet cleaner or wet mop the surface. Lift the mat off the floor and allow face and backing to air dry completely before placing the mat on the floor again.
- Blot spills quickly with a lint-free cloth. Should a stain occur, scrub with a soft bristle brush and a bleach-based cleanser; this will remove the stain without altering the fabric.
- Do not iron. Do not machine wash.
- Avoid use of rubber castors or placing objects made of rubber on the woven floor mat, discoloration will occur.
- May be used on radiant heated floors provided the temperature does not exceed 85F/30°C
- When moving or storing, roll up your mat with weave facing outward

We recommend that you occasionally lift and air out your woven floor mat. In sustained damp conditions, where moisture may be trapped under the mat for prolonged periods, this practice will keep the backing from clinging to the floor. If mat is left unmoved for prolonged periods of time, some flooring surfaces may interact with mat backing. This occurrence is easily avoided by simply lifting or moving your mat occasionally.

Special instructions for outdoor use:
- Chilewich woven mats can be used outdoors and will perform well with proper maintenance.
- Best suited on dry surfaces.
- If the mat gets wet, it will absorb water, but will also allow the water to evaporate without harming the mat.
- As with indoor use, make sure to air out the mat occasionally by turning it over.
- All Chilewich mats are made with the latest color technology to prevent fading.
- But, like all textiles, the mats may fade when placed in full sun for protracted periods.



SHAG INDOOR/OUTDOOR MATS
View the Indoor/Outdoor Mats maintenance sheet PDF in a new tab

- Vacuum, shake out or hose off with water to clean. Hang to dry.
- Good in all weather. Quick to dry.
- Mold, mildew and chlorine resistant.
- Do not lay on top of rubber floor or place objects made of rubber on top of the mat. Discoloration of the mat or floor may occur.

We recommend that you occasionally lift, move and air out your shag mat. Although our shag mats are mold-resistant, the flooring underneath them may not be.

WORKTOP


- Avoid placing objects made of rubber on your Worktop, as this may cause discoloration.
- Do not machine wash or iron.
- Your Worktop is suitable for indoor and outdoor use. It is treated to prevent fading, but, like all textiles, may fade when placed in full sunlight for extended periods.
- Do not expose to temperatures exceeding 220 °F / 104 °C.
- If rolling up your Worktop for transport or storage, ensure that the woven side faces outward.
- Blot spills quickly with a lint-free cloth.
- To clean, wipe face of mat with damp cloth, using mild detergent as needed. If heavily soiled, rinse mat with water and allow to dry. Scrub spots and stains with medium-bristle brush after treating with spot cleaner or bleach-based cleanser. Your Worktop may also be soaked in a 1:10 bleach solution.
- Oil-based staining or soiling may require the use of a degreasing cleaner to remove oil residue.
- When cleaning surface on which mat sits, allow surface to dry completely before replacing mat.


Tech Sleeves
View the Tech Sleeves maintenance sheet PDF in a new tab
- Simply wipe with a damp cloth


CHILEWICH CUBES
View the Cubes maintenance sheet PDF in a new tab
-Blot spills quickly with a lint-free cloth.
-Vacuum to remove dust.
-For stubborn stains, clean the fabric with a medium-bristle brush and a bleach-based cleanser.
-Rinse fabric with clean water and air-dry.
-To clean the foam, remove the fabric, blot the spill with clean cloth or paper towel.
-Use water to clean residual stain. Dab the stain and allow to air dry fully before replacing the fabric covering.
-Intended for indoor and outdoor use.



CHILEWICH BAGS
Download the Chilewich Bags maintenance sheet PDF

- Do not iron. Do not machine wash.
- Blot spills quickly with a lint-free cloth.
- Shake out to remove dust and rinse with water to clean. Hang to air dry.
- For stubborn stains, clean the fabric with a medium-bristle brush and a bleach-based cleanser. Rinse fabric with clean water and hang to air dry.

MENU COVERS
- Simply wipe the Chilewich textile with a damp sponge/cloth. Standard antibacterial cleanser can also be used. Air dry. Do not run through dishwasher.

Recently Viewed
No recently views items
Clear All